Terms of Service

Terms of Service – Root n Blooms

Effective Date: June 21, 2026

Welcome to Root n Blooms. By accessing or using our website, purchasing our products, or interacting with our services, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. About Root n Blooms

Root n Blooms provides herbal tea and wellness products through our website and other communication channels, including WhatsApp, Facebook, Instagram, and Messenger.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, ingredients, images, prices, and other information displayed on our website are accurate and up to date.

Product packaging, appearance, or availability may occasionally vary.

Our products are intended to be used according to their stated instructions. Product information provided on our website is for general informational purposes and is not intended to replace professional medical advice.

3. Orders

When you place an order through our website or other supported channels, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other information required to process your order.

We reserve the right to contact you to confirm an order before processing it.

We may cancel or decline an order if:

  • The information provided is incomplete or inaccurate.
  • The product is unavailable.
  • We are unable to verify the order.
  • We suspect fraudulent or unauthorized activity.
  • Delivery to the provided location is not available.

4. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

Where Cash on Delivery (COD) is available, payment is due upon delivery of the order.

Any applicable delivery charges will be communicated during the ordering process.

5. Shipping and Delivery

Orders are delivered to the address provided by the customer.

Delivery times may vary depending on location, courier availability, weather, public holidays, and other circumstances beyond our control.

Customers are responsible for providing an accurate delivery address and reachable phone number.

Root n Blooms is not responsible for delays caused by incorrect customer information or circumstances outside our reasonable control.

6. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may not be possible. Customers may contact us as soon as possible regarding any cancellation request.

7. Returns and Refunds

Returns, exchanges, and refunds are subject to our applicable return and refund policy.

If you receive a damaged, incorrect, or defective product, please contact us as soon as possible after delivery and provide the relevant order details and supporting information.

We reserve the right to review each return or refund request individually.

8. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Interfere with the operation or security of the website.
  • Submit false, misleading, or fraudulent information.
  • Copy, reproduce, or distribute website content without permission.

9. Intellectual Property

Unless otherwise stated, the content on the Root n Blooms website, including text, logos, graphics, images, product descriptions, and other materials, belongs to or is used by Root n Blooms and may not be reproduced, copied, modified, or distributed without permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, delivery companies, analytics services, communication platforms, and social media services.

Your use of third-party services may also be subject to their respective terms and policies.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our website and services, you acknowledge that your information may be processed as described in our Privacy Policy.

12. Limitation of Liability

To the extent permitted by applicable law, Root n Blooms will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

Root n Blooms
Website: https://rootnblooms.com
Email: [email protected]
Phone: +92-3047177748
Pakistan

If you have questions regarding these Terms of Service, you can contact us using the information above.